Legújabb verzió
5.9 Biztonságos telepítése
5.9 Biztonságos telepítése
The IT help desk software, trusted by over 100,000 service desks globally, is here to provide you with the solution you need.
Key Features:
- The ticketing functionality of the ServiceDesk Plus mobile app is Pink verified, ensuring access to best-in-class features for managing your IT help desk.
- This app is the only voice-based app in the IT help desk industry.
Manage your IT help desk tickets conveniently on the go:
- Create, manage, and close help desk tickets with ease.
- Add subject, description, attachments, resolutions, tasks, worklogs, and notes.
- Take pictures from your phone and automatically attach them to the tickets.
- View all ticket details, including conversations, in a single pane.
- Edit, assign, close, delete, and reply to tickets effortlessly.
- Receive important ticket updates as push notifications.
Customize your ticket views:
- Choose from various default views like All tickets, Open tickets, and Assigned to me.
- Create custom views for faster access to relevant tickets.
- Identify response and resolution SLA status flags in the request list view screen.
Ensure end users can reach the help desk anytime:
- Enable end users to raise tickets from the mobile app within minutes.
- Retrieve end user contact information from the help desk ticket itself.
Streamline help desk tasks:
- Add tasks associated with help desk tickets.
- View, edit, and delete tasks as needed.
- Assign tasks to technicians for clear ownership.
- Monitor scheduled and actual start and end times for schedule compliance.
What Customers Say:
- "ManageEngine ServiceDesk Plus is really easy to use, making it more attainable for people to adopt the system." - Chris Joyner, User Support Manager, UNC Asheville.
- "ServiceDesk Plus is an excellent product. We love the dashboard as it allows us to monitor tickets and quickly access useful information." - Darren Hammond, ICT Manager, Lesedi Nuclear Services.
To try the demo of the mobile app, simply install it on your phone and use the following login credentials:
- Username: demo
- Password: demo
Note: The mobile app requires prior installation of ServiceDesk Plus app or an account with ServiceDesk Plus.
– Áttekintés
IT helpdesk | ServiceDesk Plus Freeware szoftvere a kategória Üzlet fejlett mellett ZOHO Corporation-ban.
A legutolsó változat-ból IT helpdesk | ServiceDesk Plus a(z) 5.9, 2024. 02. 16. megjelent. Kezdetben volt hozzá, hogy az adatbázisunkban a 2024. 02. 16..
a(z) IT helpdesk | ServiceDesk Plus a következő operációs rendszereken fut: iOS.
Felhasználók IT helpdesk | ServiceDesk Plus 2 ki 5 csillagos minősítést adott neki.
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